Contents

How to Set a Strong Password

How to Enable Two-Factor Authentication (2FA)

How to Protect Your Device

Maintaining strong account security is essential to protecting your assets. Follow these best practices to keep your Hotcoin account safe.

  

How to Set a Strong Password

Use a complex, unique password at least 8 characters long. A strong password should include:

•  Uppercase letters (A–Z)
•  Lowercase letters (a–z)
•  Numbers (0–9)
•  Special characters (e.g., !@#$)

Avoid: using your name, email address, birthdate, or phone number.

  

❌ Weak examples: lihong, 123456, qwerty, rebii123, abc123

✅ Strong examples: W@ng32#4ef, iehie8#We12, Uith!3Le4.Oa

 

How to Enable Two-Factor Authentication (2FA)

We strongly recommend enabling Google Authenticator to protect your account. It generates a 6-digit verification code that refreshes every 30 seconds.

  

How to set it up:

•  Scan the QR code provided on Hotcoin using the Google Authenticator app.
•  Alternatively, manually enter the encryption key.
•  After binding, you must enter the code each time you log in.

  

For setup instructions, refer to How to Set Up Google Authenticator on our website.

  

How to Protect Your Device

•  Keep your operating system and apps updated
•  Use antivirus software and run scans regularly
•  Only install trusted apps and plugins
•  Avoid suspicious files, links, and attachments

 

1. How to Recognize and Prevent Phishing Attacks

  

What is phishing?

Phishing is a type of fraud where attackers impersonate legitimate entities to trick users into revealing sensitive information such as usernames, passwords, identity details, or digital assets. They often pretend to be customer support, platform administrators, or official representatives.

   

Common phishing methods

•  Fake websites: Criminals may clone Hotcoin’s official website and distribute the fake URL via malware, browser hijacking, or misleading search results. Once users enter their credentials, this data is stolen.
•  Fraudulent emails or SMS: Messages may claim you’ve won a prize or that there’s an issue with your account. These messages direct you to fake websites asking for login credentials or identity verification.
•  Social media scams: Fake Hotcoin promotions may appear on platforms like Facebook, Twitter (X), Instagram, or Telegram, offering large rewards. These usually lead to phishing websites designed to capture personal data. To stay safe, always follow and refer to Hotcoin’s official social media channels:
  •  Twitter (X): https://x.com/HotcoinGlobal
  •  Telegram Announcements: https://t.me/hotcoin_ann
  •  Telegram Group: https://t.me/HotcoinEX
  •  Instagram: https://www.instagram.com/hotcoinex/
  •  LinkedIn: https://www.linkedin.com/company/104246568
  •  Facebook: https://m.facebook.com/HotcoinExchange/
•  Spoofed email addresses: Attackers may send emails that appear to come from Hotcoin’s official email, urging you to click links or log into a fake site.

 

2. Preventing Viruses and Trojan Horse Attacks

  

How to Check If Your Computer Is Infected

1.  Use Incognito Mode to Access Hotcoin: Open a private window in your browser (Ctrl + Shift + N on Windows, Command + Shift + N on Mac) before logging in to Hotcoin. This helps isolate any extensions that may be interfering with your account.

2.  Verify Withdrawal Addresses Manually: Save your correct withdrawal address in a text file. Copy your address from the file and paste it into your browser, then compare it with the address shown on Hotcoin. Any mismatch could indicate your system has been compromised.

3.  Use the Hotcoin App to Double-Check Addresses: Download the official Hotcoin app and compare the deposit /withdrawal address shown in the app with the one on the web interface. If the two addresses differ, your device may be infected with a virus or Trojan.

  

Hotcoin Account and Device Security Best Practices

1.  Use the latest version of a trusted browser like Google Chrome

2.  Keep your operating system, browser, and antivirus software up to date

3.  Install and regularly run antivirus scans to detect and remove malware

4.  Avoid unknown links, untrusted files, or suspicious plugins or software

5.  Always verify you’re logging in via Hotcoin’s official domain (hotcoin.com)—contact support if unsure

6.  Enable Two-Factor Authentication (2FA) using Google Authenticator for added security

7.  Never share passwords, SMS codes, email codes, or authenticator codes with anyone—Hotcoin staff will never ask for these

8.  Use strong, unique passwords with a mix of uppercase, lowercase, numbers, and symbols—avoid personal info

9.  Change your passwords every 3 months and use a password manager (e.g., 1Password, LastPass) to store them securely

10.  Use trusted browser plugins only with necessary permissions

11.  Monitor your account for unusual activity and report suspicious activity immediately to Hotcoin support

12.  Always be cautious of phishing emails, fake websites, and suspicious attachments

13.  If you suspect your device is compromised, consult a cybersecurity expert. In extreme cases, consider formatting your hard drive and reinstalling your OS

     

How Hotcoin Secures Your Assets

Hotcoin has operated securely and reliably for over a year, managing over $100 million in digital assets for hundreds of thousands of users. Our systems include:

•  Professional distributed architecture with DDoS defense
•  Multi-signature hot and cold wallets (90% of assets stored in cold wallets)
•  A dedicated security team with 24/7 monitoring and automated risk controls
•  A strong focus on stability, scalability, and user protection

We are committed to credibility, transparency, and continuous improvement to ensure your assets remain safe at all times.