About Hotcoin
Founded in 2017, Hotcoin is a global multi-asset trading platform integrating Crypto and TradFi, serving more than 8.1 million users across 120+ countries and regions. We’re expanding from digital asset trading into a broader trading ecosystem, offering Crypto, TradFi, and a diverse range of trading and risk management tools. Compliance is a priority at Hotcoin. We operate through entities in multiple countries and regions, conducting business in accordance with applicable local laws and regulatory requirements.
- 2017
- Year Founded
- 8.1M+
- Registered Users
- 120+
- Countries and Regions Served
Platform at a Glance
| Global Reach | 120+ | Serving users across 120+ countries and regions worldwide |
|---|---|---|
| Trading Pairs | 300+ / 500+ | 300+ spot pairs and 500+ futures pairs |
| Fee | 0.1% / 0.0125% | Spot: as low as 0.1% | Futures: as low as 0.0125% |
| Reserve Assets | $137M+ | Over $137 million in reserves, backed by strong financial resources |
Year founded: 2017 (CoinMarketCap)
What We Offer
The platform offers Spot Trading, Future Trading, C2C, third-party crypto purchases (Visa and Mastercard), Copy Trading, Prediction Markets, Alpha, Pre-Market Trading, Earn, Web3 Wallet, Hotcoin Academy, Convert, Futures Grid, Hotcoin Card and more. For each service's fees and fee tiers, see the Fees, Withdrawal Fees and Spreads information page.
| Spot & Futures Trading | Spot Trading covers 300+ cryptocurrencies, while Future Trading covers 500+ cryptocurrencies with up to 200x leverage. Futures Grid and Loss-Based Position Sizing help you define your strategy and the loss you can afford before entering a trade |
|---|---|
| TradFi Trading | TradFi lets you trade U.S., Hong Kong, Japanese and South Korean stocks, precious metals, commodities, ETFs, indices and forex from a single account. |
| P2P & Convert | C2C lets you buy and sell crypto directly with verified merchants using fiat. support Visa and Mastercard, while Convert lets you swap crypto with one click and zero fees. |
| Strategies & Emerging Assets | Copy Trading lets you copy other traders' strategies with one click. Prediction Markets let you trade on prices, trending topics and sports events, while Alpha Trading and Pre-Market Trading give you earlier access to new assets. |
| Earn & Payments | Earn offers earning products, staking and lending. Web3 Wallet manages your on-chain assets, while lets you spend stablecoins directly across 200+ countries and regions. |
| Education & Research | Hotcoin Academy covers everything from the basics to risk management. Hotcoin Research provides industry research and market analysis, while Live Streams explain market trends and hot topics daily |
Asset & Platform Security
Hotcoin safeguards user assets and platform operations through security measures covering asset custody, fund transfers, trading monitoring, and account protection. For more details and the latest updates, visit our Security & Trust Center.
Cold & Hot Wallet Separation
The vast majority of user assets are stored in offline cold wallets, while hot wallets hold only the liquidity needed for daily withdrawals.
Multi-Signature Controls
Cold wallet transfers require signatures from multiple independent private keys, eliminating single points of failure.
Real-Time Trading Risk Controls
We monitor unusual trading activity and fund flows to guard against market manipulation and malicious trading.
Network & System Protection
Distributed DDoS protection, industry-standard web application firewalls (WAF), and a zero-trust architecture.
Account Security
Two-factor authentication (2FA), anti-phishing codes, withdrawal address whitelisting, login device management, and identity verification.
AML & Counter-Terrorist Financing
We enforce strict compliance policies and use third-party services for global on-chain fund tracing and KYT/AML monitoring.
Start Now
Create a Hotcoin account and make your first trade
Contact Us
The following email addresses are handled directly by the respective teams. For general account and trading questions, please check the Help Center first.
| Purpose of Contact | Contact Method | Notes |
|---|---|---|
| Customer Support | service hotcoin.com | Account, deposit, withdrawal, and trading inquiries |
| Product Feedback | producthotcoin.com | Feature suggestions and bug reports |
| Business Inquiries | businesshotcoin.com | Token listings, channel and institutional partnerships |
| Legal Assistance | casecnhotcoin.com | Law enforcement and legal inquiries |
| Brand & Media | brandhotcoin.com | Interview requests, brand assets, and media inquiries |
- Official Channel Verification
- Legal Entities, Registration Status & Service Regions
- System Status
- Risk Disclosure & User Protection
- Clarification on the Platform Token and Tokens with the Same Name
This page is for general reference only and does not constitute investment advice. Hotcoin’s regulatory status varies across jurisdictions, and certain products and markets may not be regulated. Hotcoin complies with applicable laws and regulatory requirements and may restrict access to certain products in certain countries and regions. Please confirm the availability of our services in your jurisdiction before signing up or trading.