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Help Center
/Account Security & KYC/Security Settings/
How to Manage Account Security Settings
Help Center
/Account Security & KYC/Security Settings/
How to Manage Account Security Settings

How to Manage Account Security Settings

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You can manage your email, phone number, passwords, and security settings on the Account Security page. This guide will show you how to access the page and update your settings.

   

1. How to Access the Account Security Page

    

App: Tap your profile icon in the top-left corner of the homepage, then go to Account Security.

  

  

Web: On the Hotcoin website homepage, hover over the profile icon in the top-right corner and select Account Security from the dropdown menu.

   

  

  

2. Available Security Settings

  • Email
  • Phone Number
  • Google Authenticator
  • Passkey
  • Login Password
  • Fund Password
  • Anti-Phishing Code

  

Click Edit or Set next to each item to update your settings.

  

  

3. Frequently Asked Questions

    
What should I do if I don’t receive a verification code?
Please check your network connection and make sure that messages are not blocked or filtered as spam.
  
What if my phone number or email is no longer accessible?
If you’re unable to complete the verification, please contact customer support and follow the instructions to verify your identity.
   
When do the changes take effect?
Changes usually take effect immediately. However, some actions may trigger temporary security restrictions.

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