If you’re the buyer who had made the payment to seller, but seller didn’t release tokens by claiming that they don't get the payment, this is very likely the fraudulent behavior from seller.Please submit your order, and offering the valid payment documents to process the issue.
If you’re the seller, when there is buyer try to cheat you by release the [ Release Currency ] but did not make the payment , this is very likely the fraudulent behavior from buyer. The fraudulent buyer usually use the stolen credentials and forged the proof of purchase to pretend the payment has been done. Sellers should asked buyers for their real-name, and check the statement of your account. Please make sure the payment has entered into your account before you click on the [ Release Currency ] button, so that you can avoid to be tricking by the cheaters. As the blockchain assets is transfer irreversible, once you had pressed the [ Release Currency ] button, you can never retrieve the token released.
Swindlers may suggest you to use payment methods that are not supported by OTC/BTC system ( Non Alipay / Wechat Pay / Bank Transfer ), for those users adopting the payment methods that do not support by OTC/BTC platform, OTC/BTC will not assume any responsibility for this kind of behaviors. Please assess if you can bear the potential risks and decided by yourself whether to make the transaction or not.
Cases Sharing
The fraudulent buyer may use the forged payment texting of banks or the payment receipt of internet banking to claim their payment has been done. They will also making phone calls to seller to convince them,and urge sellers to release tokens at the same time.
Please make sure the payment has been entered into account before you click on the [ Release Token ] Button.
Example of the Fake Payment Receipts:
