What if users didn’t receive the tokens for a long time afer the payment?

1. If you had completed the payment and digital assets didn’t enter into your account, please move on to the second step.

2. Opening the website address：www.hotcoin.com by website browser or mobile browser.

3. Waiting for the loading page finished, click on the “ Contact with the customer service”

4. Choose the “ Real-time online talking ”button and waiting for the intervention of the customer service, or leave the messages of your order No. Contact methods, and waiting for phone calls or E-mail from the customer service.