Step 1 Introduce
Thank you for visiting Hotcoin Web3. Hotcoin (as defined below) provides this Privacy Policy Statement to describe our practices with respect to the collection, storage, use, disclosure and other processing of personal data (as defined below). By accessing or using the Website and related application interface or mobile application (" Hotcoin Web3 Platform "), you (a) acknowledge that you have the right, ability and authorization to accept this Privacy Policy Statement (" Privacy Policy "); (b) Acknowledge that you have read and understood this Privacy Policy and (c) agree to the policies and practices described in this Privacy Policy. So please read carefully to understand our work.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and store it, how we may disclose it, what rights you may have and how to contact us about our privacy practices. If you do not want your personal data to be used in the manner described in this Privacy Policy, you may not use the Hotcoin Web3 Platform, the technologies, products and/or features provided by the Hotcoin Web3 Platform (collectively, "Web3 Services").
2. What personal data do we collect, hold and process and how do we collect it
Hotcoin collects, processes and stores personal data through your use of the Hotcoin Web3 platform and/or Web3 services or with your consent.
To learn how Hotcoin protects the data it collects from its users, please see section 13 below (" Information Security ").
When you use the Hotcoin Web3 platform and/or Web3 services, we collect information that you provide. We also collect personal data when you communicate with us through customer support, or when you transact on the Hotcoin Web3 platform. We may proactively or automatically collect, use, store, process or transfer your personal data, which may include, but is not limited to, the following:
Transaction data on Hotcoin Web3 platform, wallet balance connected to Hotcoin Web3 platform and other business information;
Communications, such as communications with our customer support team and responses to user surveys; and
Other identifying information of the device used to access the Hotcoin Web3 platform and/or Web3 services, such as IP address, MAC number, geolocation information, unique device identification information and session information.
We may also use third parties to analyze traffic to our website, which may involve the use of Cookies (see Section 12 below for more information on the use of Cookies). The information collected through such analysis is not anonymous.
3. We never collect any information
When you use the Hotcoin Web3 Platform and/or Web3 Services, we will never collect or store:
The password for your wallet on the Hotcoin Web3 platform
If you have an unselfish key wallet (MPC wallet), fragment your private key
If you have another wallet, your private key and mnemonic
4. Whose personal data we collect
The personal data we may collect, process and hold includes, but is not limited to, personal data about users of the Hotcoin Web3 platform or our Web3 services.
5. How do we process your personal data
Hotcoin processes personal data to manage, provide, improve and personalise services to you and to comply with our legal and regulatory obligations. We may also process such data to communicate with you to consider any concerns or complaints you may have about products or services offered by Hotcoin and/or its partners.
We may use and disclose your personal data for any of these purposes. We may also use and disclose personal data for secondary purposes related to the primary purposes described in this Article or in other circumstances authorized by law.
The following is how we process your personal data:
To provide you with our Web3 services. We use your personal data to provide you with our Web3 services in accordance with our Terms of Service, including but not limited to providing you with personalized Web3 services.
Detect and prevent fraud. Your personal data is used to detect and prevent fraud.
Secure our Web3 services. We process your personal data, such as information about your devices and activities, to maintain the security of the Web3 Hotcoin platform.
User/Customer support. When you contact our Customer support team to help us resolve your issue and carry out your instructions, we process your personal data.
Improve our Web3 services. We process your personal data to understand how our Web3 Services can be used to improve our Web3 services and to develop new services.
agree. With your consent, we may use your personal data for other purposes.
Other commercial purposes. We may use your personal data for other reasonably anticipated commercial purposes permitted by law or necessary to comply with our legal obligations.
6. Processing of personal data without consent
If you have not consented to our processing of your personal data, we may still process your personal data on one of the following grounds:
The common good. Where necessary to protect the public interest, we will process your personal data without your consent.
Legal action. When it is necessary to initiate or defend legal proceedings or in connection with judicial or security proceedings, we will process your personal data without your consent.
Protect your interests. When it is necessary to protect your interests, we will process your personal data without your consent.
Performance of the contract. We will process your personal data without your consent if it is necessary to fulfil a contract to which you are a party or to take measures at your request prior to entering into such a contract; We provide our Web3 services on this basis.
Comply with legal obligations. When we need to comply with our legal obligations, we will process your personal data without your consent.
7. To whom we may disclose personal data
Hotcoin may disclose personal data to:
Members of our group of companies, including our subsidiaries, holding companies and companies under common control, including their respective contractors, affiliates, employees or representatives.
Our service providers and other third parties who assist us in providing Web3 services to you, and/or such third parties as are required or permitted by law or professional standards, including, for example, customer support, data analytics, information technology, data processing, network infrastructure and storage.
Entities in connection with transactions involving Hotcoin, including any financing, acquisition, or dissolution proceedings involving the disclosure of some or all of our business or assets.
Government entities or other parties to legal proceedings, including law enforcement agencies and authorities, officials, regulators, or other third parties, to comply with any law, court order, subpoena, or government request.
Professional advisors, including legal, accounting or other advisory services for auditing or compliance with our legal obligations.
Except as set out in this Privacy Policy, Hotcoin will not disclose your personal data to any other third party unless required to do so by law or legal reporting obligations. The Hotcoin Web3 platform may contain links to other third party websites, services and applications which may apply their own privacy policies and Hotcoin is not responsible for the privacy policies of such third party websites, services and applications.
If we disclose your personal data to service providers who carry out business activities for us, they can only use your personal data for the specific purposes for which we provided the data. We will take reasonable steps to ensure that all contractual arrangements with third parties and/or their legal obligations fully comply with applicable privacy laws.
8. How do we store your personal data
We recognize the importance of protecting our users' personal data. We take steps to ensure that your personal data is protected from misuse, loss, unauthorized access, modification, interference or disclosure. Your personal data is generally stored on our or our affiliates' computer databases and/or third-party storage providers. For information stored in our computer databases, we implement data security guidelines to ensure that your personal data is managed securely.
For more information, please see section 13 (Information Security) below.
The personal data we collect from you may be transferred to a destination outside your country of residence and stored there. This data may also be processed by people working for us or our service providers outside of your place of residence. By submitting your personal data, you expressly consent to this transfer, storage or processing.
We retain your personal data for as long as is reasonably necessary to provide you with the services, for our legitimate business purposes and to comply with our legal and regulatory obligations.
9. Transfer of information to other countries
Hotcoin Web3 Group operates globally and personal data may be stored and processed in any country where we operate or in any country where we employ service providers. We may disclose information to third party storage providers or affiliates located in your country, or to third party storage providers or affiliates located outside your country.
We may transfer the personal data we hold about you to recipients in countries other than the country where the personal data was originally collected. The data protection or privacy rules of these other countries may differ from the rules in your country. However, we will take steps to ensure that any such transfer complies with applicable data protection laws and that your personal data is always protected by the standards described in this Privacy Policy. In some cases, courts, law enforcement agencies, regulatory authorities or security authorities in these other countries may have access to your personal data. By communicating electronically with Hotcoin, you acknowledge and consent to your personal data being processed in this way.
10. Access, correction and deletion of your personal data
Subject to exceptions provided for by law, you have the right, upon request, to obtain a copy of your personal data and to ascertain whether the information we hold about you is accurate and up-to-date. We will provide access within 30 days of your request. If we refuse to provide information, we will provide reasons for the refusal. We will make the necessary confirmations to verify that you are the person legally entitled to make such a request and state the required information before providing you with access. If any of your personal data is inaccurate, you can request that your information be updated. Unless you agree otherwise, if we are satisfied that the request to update information is accurate, we will take reasonable steps to correct the information within 30 days. You can also request the deletion of your personal data, but in certain circumstances (such as to comply with the law or for legitimate purposes) we may refuse your deletion request. For requests for data access, correction or deletion, or for the withdrawal of the consent you previously provided, please send an email containing your request to the relevant email address listed in Section 2 above with the subject line "Request for Data Query".
11. Children's personal data
Hotcoin does not knowingly provide its services or collect personal data from anyone under the age of 18. If we learn that we have collected personal data from anyone under the age of 18, we will immediately delete it from our systems. If you notice anyone under the age of 18 using our Services, please notify us so that we can take timely steps to prevent them from accessing our Services.
12.Cookie use
When you visit our website, we may, in accordance with industry practice, place small amounts of data ("Cookies") in your browser. This information may be stored on your computer or other device used to access our website. We use cookies to enhance your experience using our website. This information is used to identify users, remember user preferences, and enable users to complete tasks without having to re-enter information when browsing from one page to another or revisiting our website at a later date. We also use Cookies to collect and analyze website usage data related to user usage and patterns. This data is used to improve our website and enhance the user experience.
Through Settings, you can set your browser to block or alert you to these Cookies, but this may affect the functionality of the Web3 service or your user experience. Session Cookies are added when the user begins browsing our website or interacting with a particular feature and are removed when the browser is closed. Persistent Cookies are added when a user begins browsing our website or interacting with a particular feature, but may remain on your device until a certain end date is reached.
13. Information security
We have taken appropriate information security measures to prevent accidental loss, unauthorized access, alteration, disclosure, use or destruction of your personal data (or other similar risks). We take various measures to ensure information security, including encrypting communications on the Web3 Hotcoin platform; Regularly review our personal data collection, storage and processing practices; And restrict access to your data to our employees and suppliers in accordance with the necessary principles, and our employees and suppliers are subject to strict contractual confidentiality obligations.
If you have any questions about information security or report any security issues, please contact us by sending an email to the relevant email address listed in Section 2 above with the subject line "Information Security Request".
14. Contact Hotcoin with privacy questions or concerns
If you have any questions about this Privacy Policy or the use of your personal data, please contact us with the subject "Privacy Request" by sending an email to the relevant email address listed in Section 2 above.
When processing your request to exercise your right to privacy, we will make the necessary confirmations to verify that the requesting party is a person legally entitled to make such a request. While we endeavour to respond to these requests free of charge, we reserve the right to charge you a reasonable fee (if applicable) to comply with your request if your request is repetitive or overly burdensome. In order to exercise your privacy rights, please send an email containing your request to the relevant email address listed in Section 2 above with the subject line "Data Query Request".
15. Changes to our Privacy Policy
We may update this Privacy Policy at any time, and publish the revised version on the Web3 Hotcoin platform, and indicate the effective date of the revised version, please check this privacy policy frequently for updates and changes. Your continued access to or use of the Web3 Hotcoin Platform and/or Web3 Services constitutes your confirmation and acceptance of such changes to this Privacy Policy.
16. Language
This Privacy Policy may be published in different languages. In case of any discrepancy, the English version shall prevail.
