Hotcoin Announcement: Compensation for ETH/USDT Perpetual Futures Trading Service Disruption

Dear Users,

We would like to inform you that due to a server malfunction that occurred from 7:20 to 8:00 (UTC+8) on February 25, 2025, the ETH/USDT Perpetual Futures market experienced abnormal pricing. Hotcoin is currently working to roll back and correct the affected trades based on accurate market data, which is expected to take approximately 72 hours.

For users who incurred losses during the affected period, the platform will provide full compensation. Hotcoin remains committed to protecting users’ interests by ensuring all corrections are based on the correct market data. We apologize for the inconvenience and disruption this may have caused and appreciate your understanding and continued support.

Hotcoin Team
February 25, 2025