Hotcoin Full Compensation Announcement for Liquidation During System Maintenance

Dear Users,

Hotcoin performed a scheduled upgrade of our customer support system on May 27, 2025, between 18:30–19:00 (UTC+8). During this time, some Android users were unable to access the platform properly, resulting in the forced liquidation of certain contract positions. We sincerely apologize for any inconvenience caused.

Upholding our commitment to "User First, Experience Above All", Hotcoin will issue full compensation to all affected users. Compensation will be credited to your Hotcoin account by 12:00 (UTC+8) on May 28, 2025. Please be sure to check your in-app notifications and account balance for updates.

Thank you for your continued support and trust. We will continue striving to provide a smooth, reliable, and user-centered trading experience.

Hotcoin Team
May 27, 2025